Purchase Orders

Please contact one of Tenable's Authorized Partners if you need to submit a Purchase Order.

Are You Tax Exempt?

Submit the necessary information in PDF format to purchases@tenable.com in order to place a tax exempt purchase or to receive a refund of any sales tax.

Contact Info

7021 Columbia Gateway Drive
Suite 500
Columbia, MD 21046

DigiCert Seal


Return Policy

Once URL process has been completed, it cannot be returned. Product cannot be returned after 30 days from purchase date. If you return the product prior to registration within 30 days, there will be a transaction fee. Please contact us at purchases@tenable.com to determine the fee.

For renewals, you can either log into your Tenable Support Portal account to initiate the renewal process or you can use the 'Lookup Activation Code' option under 'Product Renewal'. New subscriptions will not be applied as renewals. Click here for instructions as to how to complete the single or multiple product renewal process through the Tenable Support Portal.